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Tips for Effective Patient-Provider Communication

Want better patient outcomes, more patient cooperation, fewer errors, greater job satisfaction and more effective use of your time? It’s all possible by improving one key skill: Patient communication.

“Communication is the most important medical procedure that anyone in healthcare can do,” says Maysel Kemp White, PhD, president and CEO of Healthcare Quality and Communication Improvement, an educational and consulting group for healthcare professionals. Because communication is so vital to successful patient outcomes and higher patient satisfaction, many healthcare providers are honing their skills to avoid communication glitches.