8 Things to Never Say to a Patient
Nina Kim, Georgia Price | AllHealthcare
You don’t get to choose your patients. So your relationship with them can range anywhere from “match made in heaven” to “your worst nightmare.”
Any appointment can be a potentially difficult situation, mainly because when patients come to see you, they’re probably already anxious. They may be concerned about what’s ailing them, be uncomfortable with the sterile atmosphere, or have a general distrust of medical practitioners.
Regardless, proper patient care requires utmost clinical professionalism and good communication.
But “good communication” doesn’t necessarily mean “tell all.” While transparency is important, there are certain phrases healthcare professionals should never say to their patients. Ever.
To help you keep your patients at ease, AllHealthcare came up with 8 things you should never say to them. We’ll also offer suggestions for what to say instead.