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How To Deal with Pushy Patients

How To Deal with Pushy Patients

Megan Malugani / Monster Contributing Writer

Every healthcare professional encounters patients who are short-tempered, belligerent or just plain rude from time to time. But the frequency of these encounters may increase as the stress level rises among patients and providers. Experienced physicians and nurse practitioners offer five tips on keeping your cool when tempers flare:

Give Patients the Benefit of the Doubt >>

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