Pharmacists tend to believe that they provide dispassionate service and care for their customers who are, after all, patients. But in the 2000s, a passion-filled controversy is dividing pharmacists, engendering activity in Congress and dozens of state legislatures and creating questions about future practices in this field. The crux of the matter: Should pharmacists have the right to refuse to dispense ...

Clinical social worker Jim Hardeman almost landed in jail once for refusing to turn over confidential client records. Hardeman, who was managing a corporation's employee assistance program at the time, had counseled both parents involved in a heated custody battle. Because of his work with the pair, the court ordered Hardeman to turn over his therapeutic records regarding the couple. "I ...