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  • +12

    8 Things to Never Say to a Patient

    You don’t get to choose your patients. So your relationship with them can range anywhere from “match made in heaven” to “your worst nightmare.” Any appointment can be a potentially difficult situation, mainly because when patients come to see you, they’re probably already anxious. They may be concerned about what’s ailing them, be uncomfortable with the sterile atmosphere, or have a ...
    Rated: +12
  • +3

    How To Deal with Pushy Patients

    How To Deal with Pushy Patients
    Every healthcare professional encounters patients who are short-tempered, belligerent or just plain rude from time to time. But the frequency of these encounters may increase as the stress level rises among patients and providers. Experienced physicians and nurse practitioners offer five tips on keeping your cool when tempers flare: Give Patients the Benefit of the Doubt >> [page] Give Patients the ...
    Rated: +3
  • +3

    15 Things Medical Professionals Should Never Do

    No matter how many years of experience you have under your belt, there are certain things medical professionals should never do. Not only are the things on this list pushing the ethical envelope, they could also be damaging to your career. As a medical professional, the public views you as someone knowledgeable, compassionate and authoritative. You should be proud of ...
    Rated: +3
  • +6

    Make a Difference as a Patient Advocate

    Make a Difference as a Patient Advocate
    The role of "patient advocate" is new and evolving. As the importance of patients' rights gains momentum, a group of healthcare professionals has banded together to stand up for the best interests of their patients. Because patient advocates are a new career path, many healthcare professionals declare themselves "patient advocates" after extensive experience in the fields. However, degree programs focusing on ...
    Rated: +6
  • +2

    Patient Safety Awareness Week Tips and Tools

    Patient Safety Awareness Week Tips and Tools
    The Joint Commission is marking National Patient Safety Awareness Week from March 8-14 by helping patients and their families become more involved and informed in their health care through its award-winning Speak Up(TM) education campaign. As the accreditor of more than 16,000 health care organizations in the U.S., The Joint Commission advocates for safe, high quality care. "Patient safety is a ...
    Rated: +2
  • +2

    Difficult Patients: Why They're That Way and How to Handle Them

    Difficult Patients: Why They're That Way and How to Handle Them
    They complain, criticize, shout, swear and may even try to hit you. Difficult patients are an unfortunate fact of life in healthcare. But knowing how to identify, understand and respond to them can make your work life safer and less stressful. Identify Difficult Patients >> [page] Identify Difficult Patients It's sometimes possible to predict which patients will likely become difficult, abusive ...
    Rated: +2
  • +3

    Tips for Effective Patient-Provider Communication

    Tips for Effective Patient-Provider Communication
    Want better patient outcomes, more patient cooperation, fewer errors, greater job satisfaction and more effective use of your time? It's all possible by improving one key skill: Patient communication. "Communication is the most important medical procedure that anyone in healthcare can do," says Maysel Kemp White, PhD, president and CEO of Healthcare Quality and Communication Improvement, an educational and consulting group ...
    Rated: +3
  • +4

    10 Easy Ways to Improve Your Bedside Manner

    Emma Wilkinson reveals how you can boost your counseling and interpersonal skills, by bearing in mind a few rules when dealing with patients. It doesn't have to be this hard - we promise! Developing a good 'bedside manner' is just as important as improving clinical skills in expanding your role. Whether it's dealing with the embarrassing medical complaint, the overly nervous ...
    Rated: +4
  • +1

    8 Quirky Types of Hospital Visitors

    Nurses, you've seen it all. You’re on the frontline when it comes to patient care. From the most disgusting patient cases (mysterious bodily fluids and "code brown") to the most heartwarming (pediatric miracles!), what haven't you seen on your floor? Unlike doctors, you don't just deal with a patient's medical condition; you're often left to face the patient's family and ...
    Rated: +1
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