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10 Worst Answers to Healthcare Interview Questions

Georgia Price | AllHealthCare — Wed, 09 May 2012 15:09:00 -0700

You've probably already read the articles about the top interview questions for nursing job seekers and the 7 things you should do in an interview, but do you know what you shouldn't do?

Sure, you know you shouldn't where your shortest mini skirt, your oldest shoes or that "I'm with Stupid" t-shirt you thought was so funny 15 years ago, but did you know that the worst interview mistakes are often the least obvious? Interview deal-breakers are usually subtle and frequently overlooked by the job-seeker. Your answers to interview questions are obviously the most important element to the interview, and that's why it's important that you know what to say and what not to say.

You can prepare all you want by learning the right answers, but do you know how to avoid the wrong ones?

What is Your Desired Salary?

Many job-seekers don't expect to hear this question until the second interview or they have a job offer in hand, but many employers having started to ask it as a way to week out potential employees who have unrealistic expectations. The key here is to do your research. Know what others in the field, with similar education and experience, are making. Know what you have to make to survive, but wait to haggle until you have an actual offer.

Bad Answer: I want to make as much as possible. An impressive salary is the reason you get into health care, right? I won't settle for less than twice as much as I make now. And trust me, I'm worth it.

Better Answer: I would like to make roughly $50,000 annually, which is slightly more than I currently make. But, of course, the more the better!

Best Answer: I would like to make $45,000 - $50,000 annually. I believe that my five years of experience in the field plus the additional health care certifications I earned last year add to my value as an employee. However, I got into health care to make a difference, and salary is secondary to working at a job I love.

Next: What is Your Greatest Weakness?

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What is Your Greatest Weakness?

This is a classic trick job interview question. Do you try to turn a weakness into a strength? Do you claim to have no weaknesses? The key here is to be honest, but not too honest. Use specific examples to show how you have overcome a weakness during a challenging time to show that while you may not be perfect, you have the skills to get the job done.

Bad Answer: I really can't think of any...

Better Answer: I can be stubborn, but that just means I want to get things done and get them done right!

Best Answer: During my first month at my current job, I had a tendency to be relatively shy and not speak up for myself. One day, I was blamed for losing a patient's chart. Instead of taking the blame, I spoke to the DON and showed her how I was at work that day and the patient was discharged before I was on call. Even though I was nervous, I knew I was not to blame and wanted the truth to be known. Since then, I have been much better about speaking my mind.

Describe a Time You Worked with Someone You Did Not Get Along With

Interviewers want to hear specific examples, so they will often ask for them. Be prepared with concrete illustrations that paint you in the best light possible. Don't make something up, as it is possible your potential employer will verify your story with your past employer.

Bad Answer: Oh, I always get along with everyone! I've never met a person I didn't like.

Better Answer: I once worked with a doctor who developed very different treatments plans that I would. We often argued about what what best for a patient, and I usually let her have her way because it's easier to concede than to fight.

Best Answer: I used to lock heads with a fellow nurse in the INCU ward. We disagreed over many things - from the care of patients to who got what shifts to how to speak with a child's family. Our personalities did not mesh. After three months of arguing, I pulled her aside and asked her to lunch. At lunch, we talked about our differences and why we did not get along. It turns out, it was all about communication. We communicated differently and once we knew that, we began to work well together. I believe that talking a problem through with someone will help solve the issue.

Next: Why Are You Leaving Your Current Job?

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Why Are You Leaving Your Current Job?

Many job-seekers dread this important question. You want to show your interest in a new job, but you don't want to bad-mouth your current (or former) employer. What's a job-seeker to do?! Be very careful when answering this question as your interviewer will want to hear that you are interested in a new job for the long run.

Bad Answer: I didn't get along with my boss or co-workers or the patients.

Better Answer: I started to feel restless and bored at work. I felt ready for a change of pace and a new environment.

Best Answer: I had progressed through the ranks at my current job and I'm looking for a new challenge. While I enjoyed my old job, I've been there for seven years and was ready to move on.

Why Should We Hire You?

This question seems simple enough and you would think that an interviewer could answer it simply by looking at your resume and reading your cover letter. However, an interviewer wants to hear it from you. Why do you stand out from everyone else?

Bad Answer: I'm more qualified than the other candidates and I have what it takes to be an asset to this hospital.

Better Answer: I have eight years of experience in radiologic technology performing a number of procedures. I also love my job and enjoy working with patients. I always have great relationships with my colleagues.

Best Answer: I have an advanced degree in health administration as well as five years of experience has the head of the nursing department at John Smith Hospital. I am comfortable as a leader and follower and have served in both positions. In my last job, I developed a patient advocacy program which worked to ease patients' fears and alleviate stress during procedures. Thus far, over a dozen health care professionals have become volunteer patient advocates.

Next: Why Do You Want to Work Here?

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Why Do You Want to Work Here?

Don't confuse this question with "Why are you leaving your current job?" They are very different questions although your answers may sound similar. Despite what you may think, this is not the time to butter-up an interviewer too much. Express interest in areas that really matter to you. If you were impressed with a hospitals research into juvenile diabetes, say so, but make sure it's not the only thing you have to say. Do your research first so you can show your desire for the position.

Bad Answer: I really want to work for a prestigious health system and I've always admired your work. Plus, I am ready to move on from my current job.

Better Answer: I've always looked up to Dr. Smith for his research on breast cancer. I like the atmosphere of the hospital as well as the chances to advance my nursing career.

Best Answer: During school, my favorite professor was also a nurse practitioner here, which is how I came to know and admire the facility. I learned of your recent philanthropic endeavors and was very impressed by your efforts to reach out to the community as a whole. As a nurse, I have a desire to care for all patients regardless of ability to pay and I admire that your clinic never refuses to serve anyone.

What Are Your Career Goals?

Here's a question you need to be very prepared to answer. And your answer better be flawless. Employers want to know you're ambitious, but not so ambitious that you'll leave in 6 months to pursue an advanced degree in English Literature or study naturopathic medicine in the jungles of Thailand. Hiring a new employee is a big investment, and an interview wants to know they are investing their time and money wisely.

Bad Answer: I'm biding my time now as an LPN while I save up to go back to school and become a physician assistant.

Better Answer: In 10 years, I see myself as a nurse practitioner. I would like to attend school at night and on weekends while I work. I enjoy working in med-surg right now, but I would like to end up in pediatrics eventually.

Best Answer: I imagine that I will continue my work as a radiologic technologist for at least five more years. I love the field of radiology and would like to move up in the field either through expanding my education or gaining on-the-job experience. I would like to challenge myself by taking a leadership role, perhaps the head of a department, one day while still maintaining a clinical role working with patients.

Next: When Were Your Most Satisfied in Your Job?

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When Were Your Most Satisfied in Your Job?

Interviewers want to know what makes you tick - this includes things you like and dislike. If your favorite part of your last job was charting and you are interviewing for a job in medical records, an interviewer will be thrilled that your interests match the job description. However, if your favorite thing was charting and there is no charting involved in the job you are vying for, an interviewer may be curious as to why you are applying.

Bad Answer: I didn't enjoy very much of anything in my last position which is why I am looking for a new job.

Better Answer: I really enjoyed working with patients and providing care. I especially liked working with elderly patients because they can teach you so much.

Best Answer: When I was promoted to DON, I was particularly satisfied at work. I felt that I had worked diligently on the med-surg floor for 10 years and the promotion was well-deserved. I also enjoyed the challenge of supervising my fellow nurses, though I always tried to remain a peer rather than an authority figure.

Do You Have Any Questions for Me?

Interviewers want to know that you've done the research. Not preparing questions is a definite no-no. Think about what is important to you and ask honest questions about it. If you really want to work somewhere where your co-workers feel like family, ask how the work environment is. Interviewers are usually happy to answer questions because they want you to get as much out of the interview as they do.

Bad Answer: Nope. You've answered all my questions.

Better Answer: You've answered most of my questions, but I was wondering what you like most about working here.

Best Answer: I'm really looking for a job where I feel like a part of a team. What is the work environment like? Do you spend time with your colleagues outside of work? What kind of team-building activities do you participate in?

Describe Your Biggest Failure. What Did You Learn?

Interviewers don't expect you to be perfect. In fact, they want to hear about your flaws... as long as you've learned how to overcome them. It's imperative that you have concrete examples in your answer and that you can show how you've grown because of the situation.

Bad Answer: I once missed an important deadline a few years ago. I felt very badly and promised my boss I wouldn't do it again. I've never made a mistake since then.

Better Answer: I once made a crucial error while in a patient's chart. Luckily, my supervising doctor caught it before anyone got hurt, but I've never felt like more of a failure. Since then, I have learned to check and double-check my patient's charts and even ask a colleague if my charting makes sense and is correct.

Best Answer: While serving as hospital administrator in my last job, I endorsed a bid to take over a neighboring hospital which was floundering. I went through every step meticulously and was sure the deal would go through. However, they other hospital pulled out at the last minute after I has virtually guaranteed my board members that the deal would be settled. For months, I was looked down upon by the board and co-workers. However, I stood by my choice even though it didn't work out. Because I didn't back down or shy away from blame, I became a stronger administrator.

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How Body Language Can Make (or Break) a Job Interview

Robert Ordona, for Yahoo! HotJobs — Tue, 16 Aug 2011 10:30:00 -0700

Savvy job seekers know how important choosing the right words is when we communicate with
prospective employers --but what about nonverbal communication?

"You could be saying how great you are," says image consultant and "Hello Job! How to Psych Up, Suit Up, & Show Up" author Alison Craig, "but your body could be giving your true feelings away." Mark Bowden, the author of "Winning Body Language" agrees with Craig--and with the highly regarded Mehrabian communication study, which found that if what's coming out of your mouth doesn't match what your body is saying, your audience is more likely to believe your body.

Here's some expert advice on how to effectively let your body do the talking in a job interview:

Making a great entrance

Craig and Bowden agree that the
interview starts even before you get to the interview room: "You don't know who could be in the parking lot with you, looking at you from a window, or standing next to you in the elevator," says Craig. "Your body should tell anyone who might be watching that you're confident and calm. It's not the time to be frantically searching through your portfolio for printouts of your resume."

Next Page: Show your good side →

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Hiring managers often ask receptionists for their take on people who come to the office for interviews, so Bowden suggests letting them observe you without letting on that you know they're watching. "Sit with your profile to them," he says. "It makes them feel comfortable, and if they're comfortable, they're more likely to form a good impression."

Craig suggests trying to predict the direction your interviewer will come from, so you can sit facing that direction. It'll make the greeting more graceful.

First impressions

While waiting, don't hunch your shoulders or tuck your chin into your chest, which will make you seem closed off. Sit with your back straight and your chest open--signs that you're confident and assertive. "But don't take this to the extreme," cautions Bowen. "Elongating your legs or throwing your arm across the back of the chair can make you appear too comfortable, even arrogant."

Also, says Craig, don't have so much stuff on your lap that you're clumsily moving everything aside when you're called. You want to rise gracefully, without dropping things, so you can smoothly greet the person coming to get you.

Next Page: Shake it--don't break it →

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Shake it--don't break it

Job interviews mean handshakes--so what are the secrets to the perfect handshake? The overly aggressive shake (or "death grip," as Craig calls it) can be as off-putting as the limp handshake, so practice with a friend before the interview to find the right balance.

You're going to be shaking with your right hand, so prepare by arranging your belongings on your left side. Offer your hand with the palm slightly up so that your interviewer's hand covers yours. "It's a sign that you're giving them status," says Bowden. And never cover the other person's hand with the hand you're not shaking with--it can be interpreted as a sign of domination.

Important steps

The walk to the interview is the perfect time to use body language: "Always follow that person, whether the person is the hiring manager or an assistant, to show you understand the protocol. You're saying, 'I'm the job candidate, and you're the company representative--I follow your lead.'" Bowen adds that you should try to "mirror" that person's tempo and demeanor. "It shows you can easily fit into the environment."

Next Page: At the interview desk →

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At the interview desk

In the interview room, It's OK to place a slim portfolio on the table, especially if you'll be presenting its contents, but put your other belongings on the floor beside you. Holding a briefcase or handbag on your lap will make you seem as though you're trying to create a barrier around yourself, cautions Craig.

Avoid leaning forward, which makes you appear closed off, Bowden says. Instead, he advises sitting up straight and displaying your neck, chest, and stomach area--to signal that you're open.

When gesturing with your hands, Craig says, you should always keep them above the desk and below the collarbone: "Any higher and you're going to appear frantic."

Bowden advises that you keep your hands even lower, in what he calls the "truth plane"--an area that fans out 180 degrees from your navel. "Gesturing from here communicates that you're centered, controlled, and calm--and that you want to help."

It's fine to sit about a foot away from the table so that your gestures are visible, he says.

The art of departing

At the end of the interview, gather your belongings calmly, rise smoothly, smile, and nod your head. If shaking hands with everyone in the room isn't convenient, at least shake hands with the hiring manager and the person who brought you to the interview space.

You may be tempted to try to read your interviewers' body language for signals about how the interview went, but don't, cautions Bowden--because they're likely trained not to give away too much. He sums up, "Don't allow any thoughts into your mind that may [cause you to] leave the interview in a negative way."

This article was originally published on HotJobs.Yahoo.com.

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Recruiter Roundtable: Objectives on Resumes

Yahoo! HotJobs — Mon, 15 Aug 2011 16:00:00 -0700

The Recruiter Roundtable is a monthly feature that collects career and job-seeking advice from a group of recruiting experts throughout the US.

The question we put before our panel this month is: How important is having an "objective" or "summary" section at the opening of a candidate's resume?

Your 15-Second 'Elevator Pitch'

If you want to convert your 15 seconds of fame into an in-person interview at the company of your choice, include a summary statement at the opening of your resume.

A well-written summary statement tells me how your experience and skill set will help my company solve a particular challenge, become more profitable or efficient, or break into or further penetrate target markets. In other words, it will make me want to read the rest of your resume and consider you for the opportunity. The best summary statements I've seen are no more than three to five sentences long and show me that you clearly understand the role you're applying for.

-- Cheryl Ferguson, recruiter, The Recruiter's Studio

A Better Use of That Space?

While a summary could clarify your goal or objective, I don't think it is a necessary part of one's resume. Recruiters review candidates' information every day, and look for certain skills and experiences found in the body of a resume. Save the extra space for accomplishments, goals achieved, awards and unique skills relevant to the job.

-- Bob Hancock, senior manager of global talent acquisition, Electronic Arts

Review Real Situations

Including an objective targeted to a specific position can be helpful since it quickly tells an employer why the job candidate is interested in the opportunity and is the right fit for it. The key is to provide information that will pique the hiring manager's interest without adding superfluous details or items listed later in the resume.

Only include an objective if the resume is targeted to a particular opportunity. Omit this section when creating a general resume.

-- DeLynn Senna, executive director of North American permanent placement services, Robert Half International

Most Useful Cases

For me, it's most important in two cases:

1. Executive or Experienced Candidates: If you have "been in business" for a while and have taken on a variety of challenges, and even if you have depth in one discipline, it's still helpful to know your elevator pitch. An experienced executive will be able to make a pithy statement about top-level skills.

2. Career Changers: If you are trying to reposition yourself from one discipline to another (and I know people who have done this successfully), you should explicitly state the skill sets that are directly transferable. A candidate I know went from market research/analytics to organizational development and this [objective statement] was crucial for the hiring teams to connect the dots.

-- Ross Pasquale, Search Consultant, Monday Ventures

Build Momentum

If the candidate fully understands the job they are applying for, a succinct objective or summary could be helpful. However, many candidates do a poor job at making their statement match the position of interest. Instead, there is a tendency to lean towards making a broad statement in their objective such as, "To obtain a position in the financial services industry." A statement such as this loses the momentum the "objective" or "summary" could have had.

-- Robyn Timmerman, recruiter, Wells Fargo Wealth Management Group

Make your resume shine with help from Monster's resume writing experts!

How to Handle Job Search Rejection

Charles Purdy | HotJobs — Thu, 21 Jul 2011 12:06:00 -0700

You had high hopes for this job: The job requirements matched your skill set perfectly. You aced your interviews. And you imagined hearing those sweet words so many of us long to hear:

"You're hired."

Instead, you got another rejection letter. According to recent U.S. Labor Department data, 5.5 unemployed Americans, on average, are vying for each job opening—so most interviews will end in rejection.

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And that can be a crushing blow—but it can also be a career-making moment. When you don't get the job, what should your next steps be?

Don't beat yourself up about it.

John Kador, the author of "301 Best Questions to Ask on Your Interview," second edition (McGraw-Hill), recommends that you try to learn from each rejection—while understanding that it may not be your fault. "Sometimes you didn't do anything wrong," he says. "Someone else was more qualified or more connected. Companies sometimes go through the motions of interviewing applicants when they've already selected a candidate."

While the experience is still fresh in your mind, writing down what you've learned may help you put a positive spin on the experience—and give you something to refer to later, according to Lewis Lin, of SeattleInterviewCoach.com.

Be gracious in defeat.

How you conduct yourself after a rejection letter can determine whether that recruiter will consider you again—or perhaps refer you to another recruiter. Liz Lynch, the author of "Smart Networking" (McGraw-Hill), says, "Send a handwritten card thanking them again for their time, reiterating your interest in the company, and expressing your hope that they'll keep you in mind for future positions. And whatever you do, do not diss them on your blog!"

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Ask for feedback.

Kador advises saying that you accept the recruiter's decision before you ask for feedback: "No one will talk to you if they think you're going to argue or appeal."

If you don't trust yourself to keep your cool, you may want to skip asking for feedback. If you do ask, email is the best medium. "Telephoning is probably too intrusive," says Lynch. "And whatever feedback you hear, don't be defensive."

Lin cautions that "you'll get canned responses most of the time" due to fears about legal issues, but he recommends phrasing your request for feedback like this: "If you don't mind me asking, do you have any feedback on how I can improve for future interviews?"

He adds, "You want to keep the conversation as professional as possible. Who knows? You could be their backup candidate."

Keep trying.

In most cases, you should actively pursue new openings at the company. The phrase "we'll keep your resume on file" is usually an attempt to soften the rejection, according to Kador, who says you should keep applying for relevant jobs and staying in touch with the recruiters you've met. "If a posting says no calls,' I wouldn't call," he says. "But that doesn't mean you can't write."

Bring the recruiter into your professional network.

If, down the road, you can help the interviewer or recruiter by recommending a candidate, for instance, or forwarding a relevant article, Kador says you should "go for it—make yourself known as a resource."

Lynch, too, recommends keeping in touch with the hiring manager in a "low-key way" and says that, when you do land a position, you should write him or her a note and include your new business card. Then you can send the manager an invitation to connect on LinkedIn so you can easily stay in touch.

This article was originally published on Monster.com

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Race, Sex and Religion on Your Resume

Kim Isaacs | Monster Resume Expert — Tue, 19 Jul 2011 12:08:00 -0700

You're probably aware that hiring managers cannot ask discriminatory questions during interviews. But this legal protection isn't too useful in preventing discrimination before the interview. If your resume contains personal information unrelated to your job target -- your race, nationality, ethnicity, religion, sexual orientation, etc. -- you might fall victim to discrimination, even if you're qualified for the position.

Your resume is a marketing tool designed to get your foot in the door, so every bit of information on it should be selling your value to potential employers. Follow these guidelines to ensure your resume only contains personal information relevant to your job target.

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Personal Info That May Be Omitted

• Affiliations, Volunteer Work, Extracurricular Activities and Hobbies: You may leave out organization names that disclose your cultural background, religious affiliation, sexual orientation and other possible targets of discrimination. List only experiences that help sell you as a candidate for your targeted job.

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• Languages: Listing your native language may reveal your nationality. Include only languages that add to your qualifications for the job. In certain cases, knowing a second language is a plus and should be included on your resume.

• Personal Information: In the majority of cases, personal information such as date of birth, marital status and nationality should not be included on the resume. There are exceptions, such as federal or state applications that might require this information or international applications in which including personal data is standard practice. Also, it’s customary for some fields (such as modeling) to include personal characteristics -- such as height, weight and clothing sizes -- if appearance is considered a bona fide job qualification. If you think you might need to include personal information on your resume, research standards in your industry to ensure you’re including the required information.

Next Page: Personal Information That Should Be on Your Resume →

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Personal Information That Should Be on Your Resume

• Your Name: You can't pick a new name in hopes of getting more interviews unless you have legally changed it.

• Your Employers: If you worked for the Gay & Lesbian Alliance Against Defamation, for example, you shouldn't hide your employer's name and misrepresent your work history.

• Schools Attended: Even if your postsecondary school has a religious affiliation, you need to include the school name in your Education section.

• Work Experience or Training in Foreign Countries: You should include all work and educational experiences, as long as they are relatively recent.

Deciding What to Include

• Think About It: Will revealing the information in question highlight skills that would qualify you for the position? For example, if you're pursuing a management position and held leadership roles with religious organizations, consider including these experiences.

• Target Your Audience: If you're applying for a position with the American Civil Liberties Union, for instance, your resume may highlight your cultural background, involvement in related organizations and diversity-related accomplishments. If you don't know the organization's culture or the hiring manager's possible biases, omit personal information that will not add to your qualifications.

• Bear in Mind the Prospective Employer's Geographic Location: In some communities, involvement in civic or religious groups is highly desirable and including your related experience on your resume would enhance your credentials.

• Evaluate Your Personal Preferences: The this-is-me-take-it-or-leave-it attitude may leave you hungry when looking for a job in a world where discrimination still exists. You don't want to lose a chance at your dream job because of a hiring manager's possible biases. You may or may not report to the person once hired, anyway.

This article was originally published on Monster.com.

How to Turn a Stranger into a Network Contact

Charles Purdy | Monster+HotJobs senior editor — Tue, 19 Jul 2011 11:53:00 -0700

Whether you're looking for a job or trying to advance your career, networking is very important (in a recent HotJobs poll, 57 percent of respondents said that networking was a factor in landing their most recent job). And networking shouldn't end when you log off of LinkedIn or head home from a conference. Valuable contacts are on the perimeter of your social circle, they're the parents of your kids' school chums, they're sitting next to you on airplanes--basically, they're all around you every day. So how do you turn these people from relative strangers into valuable network contacts?

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Step 1: Identify good contacts.

An effective professional network has a wide variety of types of people, including people from outside your industry. So how do you decide whether someone you meet at a cocktail party is someone you want in your circle? Career expert Liz Ryan says it's more about "feel" than logic: "You've got a certain style and approach, and people who are comfortable with you and with whom you're comfortable will make up your A-list for network cultivation."

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Look for people who are active in and passionate about their field (whatever it is), and who seem interested in what you're doing. Also, people who communicate well are likely to be "connectors" who have their own networks that you may be able to tap into.

Step 2: Manage your contacts.

Productivity expert Stever Robbins, the author of "Get-It-Done Guy's 9 Steps to Work Less and Do More," offers tips for managing the business cards you receive:

First, if you're at a conference or a similar event where you're receiving a lot of business cards, Robbins suggests jotting down quick memory-aid notes on the backs of cards--so when you enter the contact in your digital address book, you can record (in the Notes field) the name of the conference and what you talked about.

Then, immediately after you put a new person into your address book, send a brief "Great to meet you" email--with a note about your conversation and a brief follow-up.

Step 3: Offer value.

Effective networking begins long before you need to get something from your network. First, you must demonstrate that you have something to offer--this builds a foundation of goodwill. Every time you talk to someone in your professional network, you should ask what he or she is working on, so you're aware of the problems your contacts are trying to solve.

In his book "Well Connected: An Unconventional Approach to Building Genuine, Effective Business Relationships," executive coach Gordon S. Curtis offers suggestions on how to offer value to a new contact: consider how you could supply information, new clients, or interesting products--or even other contacts. Curtis explains, "If you make the right introduction, both parties will feel you've done them favors."

Next: Step 4 >>

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Step 4: Stay in touch.

Your efforts to meet, record, and court new contacts are wasted if you let relationships lapse. An effective networker is participatory and involved.

Sound like a lot of work? It doesn't have to be--in fact, your networking efforts shouldn't take a lot of time (don't "spam" your network by mass-sharing things of little value). Read an interesting article or book? Ask yourself who else might benefit from it. Planning to attend an industry conference or networking event? Find out how you can get more involved. Have something to say? Update your blog, and comment (thoughtfully) on the blogs of people in your network.

Step 5: Get back from your network.

If you've been conscientious about maintaining connections with your network, asking for something like an introduction or a favor will seem less like an imposition.

One key to getting results is to make specific requests of specific people. Sending your entire network a tweet saying, "My interior-design firm is accepting new clients!" probably isn't enough--because it's not speaking directly to anyone, and it's not offering a tangible value. A better tactic is a targeted message to the right people--for instance, an email, describing your expertise in decorating boutique-hotel lobbies and asking for an introduction, to a contact in the hotel business.

Be concise with your requests, don't pester people, and don't take it personally if someone isn't able to help you--the reasons may be beyond his or her control. And finally, don't forget to say "thank you"--if one of your contacts finds a way to help you, look for a way to help him or her, so your relationship will grow even stronger.

This article was originally published on Monster.com

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6 Tips to Navigate Job Fairs

Steve Berman | Allhealthcare — Fri, 15 Jul 2011 12:34:00 -0700

When you’re young and the world is seemingly your oyster, going to a job fair sounds like a no-brainer. A bunch of companies looking to hire? and All in the same place? As long as you bring enough copies of your resume and pass them out to everyone, you’re certain to get a callback. Right?

Not necessarily. Without the right approach, job fairs can be less than fruitful for those looking to hook up with their dream company, or any organization for that matter. Spending the time to travel to a job fair and putting in tons of legwork — only to receive no feedback at all — has frustrated many a job seeker. But don’t swear them off all together.

Here are six ways to take advantage of job fairs:

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Next: Dress for Success →

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Tip No. 1: Look the part

Clearly you’re looking for work, but you don’t want to look too unemployed. You want to look professional, dynamic, and put together. Companies aren’t looking to perform charity work at job fairs. They’re looking to meet and snag the best candidates before their competition does.

What does that mean? Treat the job fair like an interview in all ways, including how you look. Women shouldn’t wear clothing that looks too casual or revealing, while men should leave the sneakers and five o’clock shadow at home. Part of the advantage of a job fair is that hiring managers are able to put a face to a name. You want to make the best first impression you can. In other words, wear a suit unless the type of work you’re seeking is extremely casual.

Next: Don't Forget Important Docs →

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Tip No. 2: Be prepared

If you show up to a job fair with a bunch of resumes in your hand and nothing else, you’re doing it all wrong. A resourceful job fair attendee will appear to be a resourceful employee, too. Make sure that you bring more copies of your resume than you would ever plan on handing out, and make sure they’re in a protective portfolio of some sort. Bring different versions of your resume if there’s a wide range of companies at the fair.

Other things to remember include letters of recommendation, business cards, a notepad, and a professional looking briefcase to carry it all. If the recruiter or hiring manager hands you brochures or business cards of their own, you want to look like you’re taking special care of these documents and not simply shoving them in your pocket.

Next: Don't be a Wallflower →

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Tip No. 3: Be aggressively friendly

You don’t want to come on too strong or seem desperate, but job fairs aren’t for wallflowers. Quietly passing by each company’s booth and leaving a resume on the table isn’t any more effective than emailing your credentials to the hiring manager from home.

Along with paying attention to your clothes and hygiene, you need to make yourself memorable to the person(s) at each booth you visit. State your name, shake hands and let them know how much you appreciate the opportunity to speak them. Direct eye contact is a must, as well as a warm smile and upbeat personality. You’re selling yourself here. The job seeker afraid to be noticed is the first job seeker they’ll forget after the fair is over.

Next: Study Up →

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Tip No. 4: Do your homework

Treating job fairs like preliminary interviews means more work than most people are willing to put in. It’s not enough to know the list of companies appearing. You should know what each company does, what job openings they have listed, and (most importantly) your selling point for each company.

Remember, hiring managers are like anyone else — the easier the better. They aren’t going to go out of their way to find you a job just because you put on some nice clothes and drove to a convention center. Make their lives easier by having something ready to say when you hand them your resume (and business card, if you have one). Here’s an example for someone speaking with the hiring manager for a tech company:

Job Fair Attendee: “Hello, my name is Jane Smith, nice to meet you.”

Hiring Manager: “Hi, nice to meet you.”

Job Fair Attendee: “I’m particularly interested in the executive assistant position I saw listed on your company website. I have several years of experience working for software companies, both in office management and arranging travel for executives, so I’m aware of the expertise a growing IT firm like yours needs.”

Next: Ask Questions →

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Tip No. 5: Get the 411

As the cliché goes, knowledge is power. If you leave a job fair with the same amount of knowledge you came in with, the exercise will be a waste of your valuable time. When you get that valuable face-time with a hiring manager, make sure you respect his or her time, but at the same time find out information any job seeker should know by asking questions such as, “When are you looking to bring candidates in for interviews?” and “Can I follow up with you on this position?”

The second question is key. While companies may use recruiters to weed through job fair applicants, the person you want to reach is the hiring manager.

Next: Don't Forget the Last Step →

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Tip No. 6: Finally, follow up!

Yes, we all know you’re wonderful. You have tons of skills, your new haircut really brings out your eyes, and the resumes you handed out were free from coffee stains.

Still, there’s no way the recruiters and/or hiring managers you spoke with will remember you. And even if they did, they want you to make the next move. After all, the employment landscape is littered with qualified candidates. It takes diligence and resourcefulness to land a position, even if it seems like you really hit it off with the company rep you spoke with at the job fair.

After you find out who the hiring manager is and how to contact that person, make sure you do so. And quickly. Don’t let more than a day go by without an email or phone call thanking him or her for the opportunity to get to know more about the positions available at their oh-so-wonderful place of business. And once again, provide your contact info and reiterate your desire to speak further about the position.

Don’t assume the person you spoke with has your resume at their fingertips. If they do, that’s great news, but they probably also have dozens — if not hundreds — of other resumes in a stack with yours. You need to jump through several hoops to get noticed during your job search. Attending a job fair and introducing yourself to several companies is a good first step. Following up afterward could be the key to getting the big break you deserve.

Follow these six tips to make the most of your time at a job fair. Even if you don’t walk away with an offer, you’ll have the industry information, networking experience, and relevant contacts to put you ahead of the competition.

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You Just Got Fired. Now What?

Denene Brox | HotJobs — Wed, 13 Jul 2011 09:10:00 -0700

"The experience of being fired from a job is high on the list of stressful life events that can happen to anyone over the course of their employment," says Dr. Melodie Schaefer, executive director of The Chicago School, Southern California Counseling Centers.

So how do you manage the stress of being fired and get on the road to your next job? Here are some steps.

Don't burn bridges

Although you're not leaving the company under the best circumstances, how you leave can affect your success down the line.

"It can be awkward for colleagues to say good-bye to a fired employee, so don't bother going from cubicle to cubicle to announce your departure," advises Jeffery Cohen, the author of "The Complete Idiot's Guide to Recession-Proof Careers." "Simply call your closest friends at work that evening to explain the news. They'll understand your desire to be discreet, given the circumstances."

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After being fired, it's not uncommon to feel anger toward the company and certain employees.

"Never bad mouth a former employee or employer online, offline, or via social media," warns Cohen. "You never know when you'll need a reference. That small sense of satisfaction from dissing a former company will ultimately be outweighed if it costs you a future job."

Manage your emotions

While you may feel that your future is uncertain, it's important to realize that getting fired is not the end of your career.

But keeping your emotions in check can be hard, which is why Schaefer recommends good self-care--for instance, by exercising and journaling to relieve stress after being fired.

One aspect of getting fired that can weigh heavily on your mind is how to relay the bad news to your friends and family, for fear of their reactions and judgments. Schaefer says that remaining forward-thinking is vital when talking about your termination.

"Say, 'I'd rather not have to dwell on the past and would really appreciate your input in helping me think about my next steps, now that I have a chance to consider making a change,'" she advises.

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Pick your battles

While it's common to feel anger toward your former employer, taking legal action is viable only in certain cases.

Paul Lopez, an employment attorney with the firm Tripp Scott, says that he regularly receives calls from people seeking legal advice after being fired.

"A lot of people are fired simply because they didn't get along with their boss, and you can't sue a company because your boss was a jerk," says Lopez.

However, there are circumstances that warrant legal action--such civil-rights violations.

"No one can be fired because of their sex, race, age, disability, or national origin," says Lopez. "If there's a manager who has a prejudice against someone in those protected classes and fires them--that's actionable."

Dennis Nason, CEO of Nason & Nason, an executive recruitment firm, adds, "If you're thinking about suing your previous employer, unless you have a very strong case, it's not going to get you anywhere. My advice is to move on."

Start over

Once you've allowed some time to mend emotionally and have gotten over the anger of being fired, it's time to set sail on a new course.

"Make a bad time a good opportunity," says Nason. "Ask yourself if you were in the right position, or if you need to rethink your career."

Career coach Ann Mehl suggests finding a coach or a friend to help you outline your past achievements and re-brand yourself in the job market.

"Stress what you learned from the past experience and frame your answers so that you let interviewers know that you see this new opportunity as a means to achieving your ultimate career objectives," says Mehl.

When you go in for interviews, have a good grasp on the facts about why you were fired, advises Nason. When asked why you left your last job, your answer should be true, concise, and as positive as possible.

"Don't lead your resume, cover letter, or interviews with bad news," says Nason. "They'll get around to asking why you left your last job. Tell the truth in a brief 10 to 20 seconds."

The key in interviews to explaining why you got fired is to make it not about you, says Cohen. "Anything from 'the new boss wanted to bring in his own team' to 'the entire department was downsized' is better than admitting you lost your job due to your own performance."

Remember that getting fired is never as horrible as it seems at first, especially if you use the time to pursue a chapter in your career.

This article was originally published on Monster.com

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Job Termination and Your Resume

Kim Isaacs | Monster Resume Expert — Tue, 12 Jul 2011 10:04:00 -0700

Your employer just let you go. You need to find another job, but how should you handle your termination on your resume?

The days when you signed on with a company and stayed with it until retirement are gone. In today's climate, employers are much more understanding when they see a less-than-perfect work chronology.

Follow these tips regarding losing your job to ensure you're creating the strongest resume to up your chances of being called in for an interview.

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Don't Mention It

No matter how sour your termination, do not explain the circumstances on your resume. You will have a much better chance of impressing hiring managers if you deal with this question in face-to-face interviews.

Be Honest

If you were recently let go, resist the urge to keep your position listed as "to present" on your resume, giving the appearance that you're still employed. You will have to explain yourself later on, and potential employers might think you tried to mislead them.

Laid Off? Use Your Cover Letter

If your termination was due to a layoff rather than a performance-related issue, consider mentioning it in your post-layoff cover letter. Employers are more forgiving of layoffs, so mentioning this might work in your favor. You can write something like this:

As you may have read, (company name) announced a round of layoffs, and my position was eliminated. Although saddened to leave this company, where my performance has consistently been rated as outstanding, I am looking forward to repeating my same record of success for my next employer...

Next: Focus on Your Accomplishments >>

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Focus on Your Accomplishments

Your goal is to wow your potential employer by highlighting your accomplishments and skills on your resume. Even if hiring managers are wondering why you left a certain employer, your resume should be strong enough for you to receive invitations to interviews in which you can explain your situation in person.

Assess Your Contributions

When updating your resume, it can be difficult to put your emotions aside and write a strong description for the employer that let you go. But this is exactly what you need to do. If you're stuck, seek the opinions of colleagues who respected your work and ask them about your performance -- they might remind you about contributions you've made that you took for granted or forgot about. Here are a few questions to ask yourself regarding your performance:

• Did you take on responsibilities outside your original position scope? Were you able to juggle multiple projects and duties while maintaining the highest emphasis on quality?

• What were your key contributions to your employer? In what ways did you excel at your job, and how did your employer benefit from having you on board? Specific, measurable outcomes of your work have the strongest impact.

• Did you go above and beyond the call of duty? How did you contribute to bottom-line results?

• What types of challenges did you face? What did you do to overcome these challenges? How did your performance benefit the company?

• Have you instigated procedures that improved overall efficiency? Were you known for fast or accurate work output?

• Were you part of a team that was recognized with awards or accolades? Did you receive positive commendations by your supervisors (or clients, vendors, coworkers, etc.)?

This article was originally published on Monster.com.

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When to Target a Lower Position

Ian Christie | Monster Contributing Writer — Mon, 11 Jul 2011 09:04:00 -0700

Does it ever make sense to take a step down the career ladder? If you can get past that nagging, inborn sense that "going lower" can only be a sign of downward career mobility, the answer is yes. Taking a lesser position can help move your career forward if the job fits into a larger long-term plan.

Read on to find out when a lower position might make sense, and how you can make such a transition successfully.

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Know Why

What could drive you to consider a lower position? Here are some common circumstances:

• Necessity: Economic conditions, your financial situation and lack of other alternatives may necessitate taking the best available option -- even if it's a step down. There's no shame in this, but be honest about how you got into this situation in the first place. I see too many people making this kind of career decision out of what was avoidable necessity. They were forced to take a lower-level job, because they didn't take charge of their careers. Do what you have to do, but learn from it.

• To Change Careers: This is a completely valid reason to take a lower position, but remember: Changing professions doesn't automatically mean you start at the bottom. Look for transferable skills or specialized knowledge that could allow you to slide into something above an entry-level role. Also, changing industries is not the same as changing professions. When you change industries but not functions, target a lateral position, not a lower one. For example, a finance manager in a software company can occupy the same role in a biotech company.

• To Broaden Your Horizons: A lower position in a different department can provide new experiences and enrich your career. But as with any career decision, think about the fit, your ability to be successful and how such a move figures into your larger career plan.

• To Find Another Way to Advance: Imagine climbing a mountain and reaching a point where the route is blocked or requires climbing skill beyond your ability to pass it. You can give up or make a tactical decision to go back down a bit to look for another route up. Taking the right lower position can be a smart tactical move if you believe you can be successful in the lower role and know there's a defined path on which you can continue your ascent.

Next: Sell Yourself >>

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Sell Yourself

Once you've determined why taking a step down makes sense, prepare to sell yourself hard. You'll be up against more junior candidates, so you'll need to overcome the hiring manager's perceptions that you are overqualified and will get bored and leave.

To convince him otherwise, express a positive, compelling reason you want the job. For example: "I want to build a career in customer service. This job would allow me to apply what I know already and also develop best-practice skills starting from the operating level, which would help serve your customers better."

Avoid sending negative messages. In all of your communications, demonstrate you:

• Possess the energy and enthusiasm to do the job and the flexibility, ability and willingness to learn quickly.

• Will bring more value to the role based on your work experience than an untested junior candidate.

• Will be content to do the job you are hired for and won't be making waves three months after you start about moving up.

• Understand promotions will be based on merit.

In situations like this, it's human nature to feel superior to your junior coworkers. But acting superior will only torpedo your plans. Be mindful of your own development in the role, and manage your own performance. If you remember that the lower position is just one step in a long-term career strategy, you will perform well and with purpose.

Ian Christie founded BoldCareer.com to help individuals build bold, fulfilling careers and help organizations attract, develop and retain talent. A career coach, consultant, three-time entrepreneur, former senior director at Monster and former retained executive search consultant, Ian is an expert in the fields of careers and recruitment. He believes that career management is a central theme to both personal and organizational effectiveness. BoldCareer.com offers career services to companies and individuals as well as free career resources.

This article was originally published on Monster.com.

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The Most Competitive Hospitals to Work For

Steve Berman | Allhealthcare — Fri, 08 Jul 2011 09:54:00 -0700

While the tidal nature of job openings ebbs and flows from year to year or even month to month at any hospital, there are some medical centers that where all nurses seem to want to work. Where each open position receives a flood of extremely qualified applicants, all hoping to join the nursing staff and continue working there for a very long time.

What makes nursing jobs at these hospitals so coveted? While money is the first and most obvious concern that comes to mind, a nurse's quality of life isn't determined by financial concerns alone. Nurses want to work for a well-respected hospital known for outstanding care, a place that focuses heavily on training every staff member. They want a place where the hours are flexible and not too crazy. Nurses also want to work where their voices are heard and they have the potential for upward mobility in their careers.

Here are some of the most competitive hospitals to find nursing jobs, places that are as popular with nurses as they are respected nationally for their quality of care. Each of these hospitals were named as one of the "Top 100 hospitals to work for" in 2009 in a survey done by Nursing Professionals Magazine and in the U.S. News and World Report Best Hospitals 2010-11 rankings "Honor Roll," a list of the top 14 hospitals in the country.

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Next: Hospital #1 >>

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Johns Hopkins Hospital, Baltimore

Johns Hopkins ranked No. 1 on the U.S. News "Honor Roll," for ranking first overall in 16 adult specialties. That marks an amazing 20 straight years as the top hospital in the country, bolstered by No. 1 rankings in neurology and neurosurgery, rheumatology, gynecology, and ear, nose and throat. Johns Hopkins was also named one of the top children's hospitals in the same survey. Johns Hopkins Hospital lists benefits for nurses including flexible, automated self-scheduling, relocation assistance, and customized orientation programs.

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Mayo Clinic, Rochester, Minn.

Right behind Johns Hopkins on the U.S. News honor roll at No. 2, Mayo Clinic is known for being one of the most innovative hospitals in the world. That and much more made Mayo the 19th-best large company to work for by Fortune Magazine. This hospital prides itself on diversity, and was named Top Workplace for Men in Nursing by the American Assembly for Men in Nursing in 2008. Nurses can also stay in shape themselves when they aren't taking care of patients, with an on-site fitness center and more than 25 sports and recreation leagues to participate in.

Massachusetts General Hospital, Boston, Mass.

The No. 3 hospital in the U.S. News rankings takes extraordinary pride in the treatment of their nurses and the opportunities available to them. Part of that is their self-described "Clinical Recognition Program" which rewards nurses when they gain clinical expertise through their careers. One of 370 hospitals in the world to earn Magnet recognition, an honor awarded by the American Nurses Credentialing Center, Massachusetts General offers perks on-site including a post office, convenience store, and a hair salon.

Next: Hospital #4 >>

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New York-Presbyterian Hospital Univ. Hospital of Columbia and Cornell

Located on the Upper East Side near Central Park, this hospital has been recognized as one of "America's Best Hospitals" for nine consecutive years by U.S. News. Along with being known as one of the best hospitals in terms of quality of patient care and innovative techniques, New York-Presbyterian provides affordable housing and parking to its employees. The hospital owns and leases more than 1,700 apartments in Manhattan, many within walking distance of the hospital.

Ronald Reagan UCLA Medical Center, Los Angeles, Calif.

For those who enjoy a little sunny weather when they aren't working at one of the top hospitals in the country, Ronald Regan UCLA Medical Center is a perfect place to be a nurse. One interesting perk: while nurses who have children aren't working on some of the most demanding and unique cases around, they can enjoy their free time with a list of UCLA students available to babysit.

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UCSF Medical Center, San Francisco, Calif.

Another teaching hospital in California, UCSF Medical Center isn't just one of the best hospitals in the U.S., it's also known for having one of the top nursing schools in the country. Located close to Golden Gate Park, UCSF Medical Center is in a beautiful location and has a strong partnership with the UCSF School of Nursing, which offers a reduction in tuition to nurses pursuing a masters or doctoral degree. Benefits include a flexible scheduling system and a minimum of three weeks of vacation per year, along with 13 paid holidays.

University of Washington Medical Center, Seattle, Wash.

Named as a top hospital by U.S. News since 1993 and a Magnet hospital for excellence in nursing care since 1994, UW Medical Center is a great hospital for patients and nurses alike. Located in the beautiful area between Lake Washington and Lake Union, this hospital offers its staff many perks that come from being a part of UW, including membership at UW athletic facilities, and discounts on events like local art shows and sporting events.

Next: The Rankings >>

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These are just a few places that hold some of the most sought after jobs in nursing -- hospitals where, along with fair wages, also offer their nurses the ability to contribute to transformational medical procedures while receiving excellent training and advancement opportunities. The fact that some of these hospitals we mentioned happen to be located in some of the most popular metro regions in the U.S. might be a part of what makes them so popular as well, but that doesn't mean the ones on this list aren't looking for great nurses all the time.

Feel free to check out the links and apply to work for these hospitals, along with all the other great hospitals throughout the nation. While getting a job in nursing can be competitive, with determination and the right education and training, there are great jobs out there for all nurses.

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3 Ways to Handle a Hostile Interviewer

Gladys Stone & Fred Whelan | Monster Contributing Writers — Mon, 20 Jun 2011 15:26:00 -0700

We’ve all been in interviews when it seems like all the interviewer wants to do is trip you up. It’s like everything you say is somehow misinterpreted to mean something completely different. How can you diffuse such an uncomfortable situation?

First, understand that the interviewer’s hostility is probably not about you. Most likely, the interviewer started his day off by arguing with his spouse, woke up sick or just had a disagreement with the boss or a client and, as a result, he’s agitated. Maybe he was never taught proper interview techniques. Or, he may just have a mean streak. In any case, it’s up to you to put the best spin on the interview. Here are three interview techniques you can use to take control:

Address Miscommunications Immediately

After you give what you think is a solid answer to one of the interview questions, you’re met with raised eyebrows and a quizzical look. Is there a problem with your answer? Don’t panic. Instead, ask the interviewer right away, “Can I clarify part of my answer for you?” This gives the interviewer a chance to explain his issue, and it gives you the opportunity to rephrase your answer. It’s important to address any confusion immediately; otherwise the interview can get off track, never to be salvaged.

Turn the Tables on a Negative Reaction

Let’s say the interviewer asks how you handled a specific challenge at work. After you answer, the interviewer says, “I disagree with your approach. That’s not how we manage problems around here.” Take the edge off this exchange by making it clear you understand every company culture is different. Given what you know about his company, recast your answer, illustrating another way you may handle the situation. This gives you a second chance to respond to the interview question and dispel the interviewer’s antagonism. This also demonstrates your flexibility and quick thinking.

An Interview Is a Conversation, Not an Interrogation

If the person seems bent on grinding you down with endless follow-up interview questions, give your answers and then ask a follow-up question yourself. For instance, ask about how the company ramps up for new product development or where the interviewer thinks the company will be in five years. This tactic not only makes the interviewer talk, but it also provides the necessary give-and-take of the typical interview. Remember: Interviews are not one-sided interrogations, but more a business conversation between you and the potential employer and what you can offer each other.

Whatever transpires in the job interview, never meet hostility with hostility -- you can only lose in that exchange. The best way to approach a hostile interviewer is to have tactics at your fingertips that allow you to turn the situation around and dilute the impact of the aggressive interviewer.

This article was originally published on Monster.com.

How to Tell if a Layoff is Coming

Larry Buhl | HotJobs — Mon, 20 Jun 2011 15:12:00 -0700

Almost all mature companies have shed employees at some point--and in most cases the pink slips don't come as a surprise. "Very often senior management will delay a decision to cut headcount, so unless there is a quick catastrophic event, layoffs have been a long time coming," explains Scott Steinberg, CEO of TechSavvy Global.

How can you know if your job might be on the line? Employment experts point to several signs.

Subtle signs

These are clues that it might not be "just your imagination."

1. Nonessential budgets are reduced or cut. Executives are flying in business class or coach. The gourmet coffee in the break room is now a lesser brand, and the Friday bagels are gone.

2. Products and projects are postponed or canceled. In prosperous times, businesses are awash in initiatives for growth. In leaner times, they hunker down and return to basics by focusing on what is guaranteed to bring in revenue now, rather than looking to the future.

3. Your sphere of influence shrinks. "This is something employees 'feel' but often can't quantify," says Jim Link, managing director of human resources for the staffing and recruiting firm Randstad. "It may be that certain people used to ask for your opinion but now bypass you," he says.

Serious signs

These are clues that you're probably not imagining things.

1. Budgets are cut way back. Travel is permitted only for people who are actively bringing in the bacon, and they fly coach. Office parties are eliminated. The coffee in the break room is generic. (Bring your own mug.)

2. Senior managers resign. One resignation might not mean a lot, but two or more resignations could mean that executives in the know are seeking lifeboats, according to Mike Manoske, a business development manager and recruiter for the staffing and consulting firm Yoh. "When key people leave abruptly at the same time, it's typically because they don't have a lot of confidence in the company."

3. The flow of communication changes. Things that used to come verbally now come in writing or vice versa. Or worse: you're excluded from meetings where you used to be a key player. These changes could be due to reorganization or a manager who wants to do things differently. "But when no rationale is given for the changes, it's a bad sign," Link says.

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Alarm bells

These are signs that you should have a solid "Plan B."

1. Budgets are cut to the bone. All travel is curtailed. Bring your own coffee. And offices are downsized and moved to smaller, less expensive digs (experts say this is a major warning sign).

2. Divisions, teams, or offices are consolidated to eliminate redundancies. Entire functions are outsourced or cut.

3. Vendors grumble about not being paid. This is likelier in smaller companies whose cash flow is more precarious. Workers in purchasing and accounting would know about this problem first.

Building your own lifeboat

By the time you see several big warning signs, it's probably too late to save your job, experts say. But there are several actions you can take before the company's problems mean a crisis for you:

1. Get the facts. Rumor mills are very common, but they aren't very helpful in figuring out what's going on, according to Manoske. "Keep the channel open with your immediate supervisor, and across divisions so you have a good flow of accurate information about the company." Manoske also recommends becoming friends with purchasing agents and accountants in the company. "They are ground zero of cash flow, and as long as you don't put them in an awkward position, you can use them to find out what's really going on financially."

2. Be invaluable and productive. Companies often look for ways of eliminating redundancies, even in flush times. If your job duties overlap with someone else's, your job is more likely to be on the chopping block when things get tight.

3. Show that you're invaluable and productive. You should be always looking for new opportunities to prove yourself, Steinberg says. "Take on projects not in the scope of your job description. Show you are enthusiastic, active, and inspired in helping the business. If you are laid off anyway, those skills will serve you better when looking for a new job or starting your own business."

4. Always be learning. "Nothing is certain in today's economy, and you have to stay up with changes," Steinberg says. "That means continuing education, expanding your skills, and taking the initiative to gain more experience in the company."

This article was originally published on Monster.com

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Embarrassing Moments at Work: How to Recover

Robert DiGiacomo | HotJobs — Tue, 14 Jun 2011 15:16:00 -0700

Years later, I still remember that sinking feeling, just after I'd hit the Send button after writing an email complaining about an editor.

My worst virtual fear was quickly confirmed: Yes, I had sent my bit of snark to the editor instead of my friend--and no, the editor wasn't amused.

Although he initially refused to work with me again, he eventually accepted my apology, and we developed a strong working relationship.

Know when to apologize

Taking responsibility is the way to go when you've committed such a faux pas, according to Alexandra Levit, the author of "New Job, New You: A Guide to Reinventing Yourself in a Bright New Career."

"You must make it right by acknowledging the email," Levit says. "Apologize in person and say that you acted in anger. If it's part of an ongoing issue, ask what you can do to improve the relationship between the two of you."

But knowing when to respond to a workplace embarrassment--and when to move on--is key to handling these awkward moments.

Know when to ignore the incident

Whether the problem is a snarky email, a wardrobe malfunction, or an office romance gone wrong, some things really are better off left unsaid.

"If there's nothing you can do to make it better, by and large it's better to ignore it," says Barbara Pachter, a coauthor of "New Rules @ Work: 79 Etiquette Tips, Tools, and Techniques to Get Ahead and Stay Ahead." "When you bring it up, you're drawing attention to it."

When John, 45, then a junior employee at a publishing company in New York, accidentally hit "reply all," with his sarcastic comments about a director being a cheapskate, he first tried to recall it. That didn't work, so he (wisely) did nothing.

"I never did get called to the director's office, and I never did hear about the e-mail," he says. "I spent the next six months avoiding the guy, but I didn't get fired."

This do-nothing strategy holds true for situations triggered by social media, such as when an unflattering photo of you surfaces on another's feed.

"I wouldn't address these personal details unless directly asked by a colleague, and most people won't ask if it's a sensitive matter," Levit says.

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What about office romance?

Discretion also works if you date a coworker, but sometimes it's impossible to keep such interactions private.

For example, Gigi's coworkers at a Seattle ad agency knew all about her relationship with a fellow employee because it was a very social office. After their breakup, they continued to hang out with the group.

"As long as you're not working for that person, and it's not interfering with work, it's nobody's business," Pachter says.

Prepare for wardrobe malfunctions

Perhaps nothing can be as mortifying as getting a stain on your shirt just before a big meeting, or realizing your zipper was down when you bumped into the big boss in the hallway.

Krystn, a fundraiser for a nonprofit organization in Philadelphia, still remembers the start of her first job for the wrong reason. The fabric on her "professional" blouse didn't breathe and she was nervous -- a bad combination when being introduced to colleagues.

"I had huge sweat stains, and was trying to shake people's hands without moving my arms--and they could see," she recalls.

To avoid these types of scenarios, keep a spare jacket, stain remover, and sewing kit on hand if you can.

Otherwise, you have the choice of acting like the problem's not there--or acknowledging the elephant on your shirt by making a joke.

"If you can have a good line, it will usually break the ice and then people can ignore it," Pachter says.

One the flip side, if you notice a colleague has one too many buttons undone or an unzipped fly, say something.

"You have to be upfront and discreetly say the fly is undone," Pachter says. "If you can save someone embarrassment, please do."

This article was originally published on Monster.com

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Do You Have a Work Spouse?

Mark Swartz | Monster Senior Contributing Writer — Thu, 09 Jun 2011 15:22:00 -0700

Regis Philbin and Kelly Ripa. George Bush and Condoleezza Rice. Stacy and Clinton. Liz Lemon and Jack Donaghy.

Whether in real life or reel life, work spouses are out there. You've seen them, right? Or maybe you're in such a relationship: Two people who spend most of their working hours together, behaving like a married couple. But despite subtle overtones of intimacy and affection, this relationship at work is strictly nonphysical and non-romantic.

Having a work spouse is not uncommon. Surveys indicate that an increasing number of employees report being involved in platonic office "marriages," and in many cases, the work wife or work husband is already romantically partnered outside the office. Although such relationships may boost productivity and personal motivation, it's essential to maintain a chaste and professional bond. Knowing what works and what doesn't will keep you both on track.

The Benefits of Work Spouses

Unfettered by the usual entanglements of an amorous relationship, these partnered colleagues can work together seamlessly and accomplish more, often faster. In addition, work spouses enjoy these benefits:

• The comfort of such a reliable rapport can be a soothing antidote to stressful workplace interactions.

• A confidant who understands and accommodates your preferred work style.

• The ability to freely suggest and shape ideas without fear of embarrassment or reproach.

Not Always a Blissful Union

There are potential perils in having a work wife or work husband. Topping the list: The temptation to let the relationship at work go beyond professional bounds and become an office romance. That could spell disaster, especially if one of you is already romantically involved with someone else. Never mind the nasty break-ups that could result if things go sour.

Other potential downsides of this intimate work relationship:

• Your closeness might also set tongues wagging at the water cooler. Some employees may become jealous or feel left out, and this could create workplace tension.

• There may be speculation that you are treating your work spouse preferentially, particularly if you are in a manager-direct report relationship.

• Beware: All those late evenings or weekends at the office can create a rift between you and your actual partner or spouse.

Tend to All Your Relationships at Work

If you have a work wife or work husband, consider these tips for heading off misunderstandings or possible damage to your professional reputation:

• Keep your office door open when working with your office spouse. This small gesture may dispel unwelcome rumors or assumptions.

• Spend extra time connecting with the other people you work with. Let them feel appreciated and equal.

• Unless absolutely necessary, limit meals, meetings and business travel between just the two of you.

With a bit of sensitivity and tact, having a work spouse may increase your productivity and even make your job more enjoyable. Just remember to keep the gossips and naysayers at bay by behaving professionally and inclusively.

This article was originally published on Monster.com.

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9 Memorable Questions to Ask at Your Interview

John Kador | Monster Contributing Writer — Mon, 06 Jun 2011 10:10:00 -0700

The landscape for job seekers today is more treacherous than at any other time in recent memory. In other words, if you want a job today, the hard work starts when you prepare for the interview.

That means not just nailing the questions you are asked, but actually asking the kinds of questions designed to make the interviewer sit up and take notice. It’s no longer enough to be qualified. If you want a job in today’s business environment, you have to shine, and there’s no better way to show your excellence than by asking excellent questions.

Don’t squander the opportunity to shine by asking mundane questions the interviewer has heard before. Your goal is to make a statement in the form of a question. The statement is designed to:

• Highlight your qualifications.

• Demonstrate your confidence.

• Reinforce your commitment.

• Understand the employer’s challenges.

• Make yourself accountable.

• Advance your candidacy.

Questions are the best way to demonstrate that you understand the company’s challenges, emphasize how you can help the company meet them and show your interest in the most unmistakable manner possible -- by actually asking for the position.

Based on my interviews with dozens of recruiters, human resource professionals and job coaches, here are nine of the most memorable questions candidates can ask:

1. What exactly does this company value the most, and how do you think my work for you will further these values?

2. What kinds of processes are in place to help me work collaboratively?

3. In what area could your team use a little polishing?

4. What’s the most important thing I can accomplish in the first 60 days?

5. Can you give me some examples of the most and least desirable aspects of the company’s culture?

6. Am I going to be a mentor or will I be mentored?

7. How will you judge my success? What will have happened six months from now that will demonstrate that I have met your expectations?

8. This job sounds like something I’d really like to do -- is there a fit here?

9. Now that we’ve talked about my qualifications and the job, do you have any concerns about my being successful in this position?

Use these questions as prototypes for questions based on the particulars of the position you are interviewing for. Make them your own and polish them until their shine reflects on you. Asking questions like these is not for the faint of heart but, then again, neither is succeeding in today’s hypercompetitive job market.

This article was originally published on Monster.com.

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Getting Through a Group Interview

Hamsa Ramesha | AllHealthcare — Thu, 05 Aug 2010 17:34:00 -0700

Group interviews are relatively easy if you work well in a team and are able to make your ideas heard in a crowd. However, they can be challenging if you have a quieter personality and prefer to keep to yourself.

Regardless of how you feel about group interviews, there’s no reason you should treat them any different, in most respects, than a standard, one-on-one interview. The same basic principles apply: Research the company, arrive on time, dress appropriately, practice answering common interview questions, and remember to follow up after the interview.

What's the Difference?

The key difference between individual interviews and group interviews is obvious: You’ll be questioned along with a bunch of other hopeful job seekers. Your objective isn’t just to show what a great employee you could be — you need to beat the competition face-to-face, too. The competition is in the room with you. Don't worry — you can use this to your advantage.

The challenge is to find the right balance between getting your opinion across and dominating the conversation. You don't want to be so close-mouthed that you're perceived as being passive or shy either. Be confident and don’t let yourself be bullied by others into staying quiet. At the same time, encourage your fellow interviewees to speak up and let their ideas be heard. You've got nothing to worry about, right? Let your knowledge and confidence speak for themselves. Keep yourself focused and calm and you'll blow away the competition.

Panel Interview vs. Project Interview

Group interviews can be conducted a few ways, depending on the quirks of the company. In a panel interview, a group of job seekers are asked several questions by a panel of people from the company. These people are usually from a variety of backgrounds, and can include someone from human resources, company executives, and/or employees you are most likely to work with should you get the job. The point of panel interviews is to make your voice heard without dominating the conversation. Are your responses memorable? Are you memorable? Be respectful, respond intelligently, and keep your cool to ace this kind of interview.

Project interviews are more hands-on. In these situations, a team of job seekers is given a group assignment which measures a variety of skills including teamwork, leadership, communication, interpersonal relationships, and project management. The interviewers want to see how well you work with each other and observe you in action — something that can’t be done in a passive, one-on-one interview. These types of interviews are difficult to prepare for, unless you’ve been told ahead of time what the assignment will be so that you can study up. In any case, turn the interview in your favor by showcasing your leadership ability. Don't just take charge and manage the whole group — make sure everyone is heard and keep the peace!

Next: What to Expect >>

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What to Expect in a Group Interview

The challenge of any interview is to figure out specifically which kind of employee the company is looking to hire. You should have an idea of the skills the position requires, based on the job description and preliminary conversations with the company. Are you applying for a leadership position? Or will you be part of a team? If you know what skills the position requires of you, focus on emphasizing those traits in the group interview.

Follow Up After

Following up after the interview is especially important for group interviews. You want to do everything you can to set yourself apart from the crowd! Don’t forget to send a thank you note to every single person who interviewed you, so make sure you've got the right names and contact information of everyone you interviewed with. In the note, it might be a good idea to remind them of something specific you said that was memorable or impressive, so they can tie a face to your name.

Take it Easy

Still worried about the group interview? Don't be — it sounds more daunting than it is! Just treat it with the same sense of precaution and preparedness you would with a one-on-one interview. Employers are still looking for the most qualified candidates who best fit their company. If you do your research, come prepared, look professional, and answer the questions well, you've done all you can. If you don’t get the position, ask for feedback. Find out where you could have improved and learn from your mistakes. At the very least, the employer will be impressed with your request, and they may just keep you in mind for the next position that opens up!

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Last-Minute Healthcare Interview Prep Tips

Hamsa Ramesha | AllHealthcare — Thu, 08 Jul 2010 14:36:00 -0700

Healthcare interviews can be pretty intimidating, so it's understandable if you put off prepping for the big day because of nerves. Lucky for you, we've put together a cheat sheet of last-minute interview prep tips, whether your interview is tomorrow afternoon — or two hours from now.

Procrastinators, rejoice. You still have a chance at that job!

1. Dress Code

Looking the part really is half the battle. A professional interview outfit is part of making a good first impression. Ladies, keep it classy with appropriate heels, buttoned up shirts, and modest skirts. Avoid flashy jewelry, see-through blouses, and low-cut tops. Men, a pressed shirt and dress pants are always an easy option; consider a tie and a business jacket if it's appropriate for the company. Never wear sneakers or shorts, and do go easy on the cologne.

2. Research

Get out your smartphone for a quick Google search on your company. Read up on any recent news items that the company is mentioned in and make sure you take a look at the company's website. Familiarize yourself with their mission statement and general services. Expect to be asked why you want to work for this particular company, not to mention a handful of other tough interview questions about the company's history. This is challenging even for the most prepared of interviewees, so don't worry if you find yourself stumped. But if you do some research beforehand, you won't look like a deer in headlights.

3. Prep Materials

Always print out a copy of your resume and any related job materials so that you have it on hand for the interview. Don't have a printer? Ran out of ink? Email the necessary documents to yourself and make a quick run to you local copy store. Worst case scenario: Email your resume to your interviewer just before your interview so at least they have a soft copy.

4. Quiz Yourself

While it's hard to predict exactly what you'll be asked during your job interview, there are a handful of questions that you should be prepared for. Don't be caught off guard when you're asked to talk about your past job experiences or specific projects. Be prepared to recall detailed examples of your accomplishments. Practice with a friend, or even in front of a mirror. Listen to yourself and how you phrase your answers. Practice makes perfect!

5. First Impression

At its core, a good interview is really about making a positive first impression. All that dressing professionally, arriving on time, and coming prepared won't matter if you seem arrogant and self-absorbed. Carry yourself with a confidence — your positive, professional attitude won't go unnoticed. However, if you feel that the interview is going south, it doesn't hurt to ask if it's possible to reschedule. Be polite and considerate of the big favor you are asking of your interviewer. After all, the worst that could happen is you don't get the job. Better luck next time!

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6 Illegal Interview Questions to Avoid

Hamsa Ramesha | AllHealthcare — Wed, 23 Jun 2010 16:15:00 -0700

Wondering which questions you'll be asked during your job interview? You should expect the usual ones, such as "Where do you see yourself in five years?" and "What's your greatest weakness?" But then there are more colorful questions, such as "What animal best describes you?" and "If you were stranded on a desert island, what three items would you want to have with you?" that you should brace yourself for.

Regardless of what questions get thrown your way, there are a handful of interview questions you should never be asked. Be aware — questions about subjects in these categories violate your rights:

• Age	• National origin
• Birthplace	• Race
• Color	• Religion
• Disability	• Sex
• Marital/family status

However, don't assume an employer's prying questions are suggestive of discriminatory intentions. Often, a hiring manager is just trying to assess your fit for the job, not trying to illegally discriminate. While you can't be asked directly about any of these topics, don't be surprised if you find yourself discussing your family or religion with a potential employer either. It all depends on how the question is phrased.

While it's important to protect yourself from illegal interview questions, there are legal alternatives to get the same information out of you. Be prepared and know your options by checking out these six examples of illegal interview questions, and how they can be rephrased to pass the law.

Next: "Are You a U.S. Citizen?" >>

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ILLEGAL: "Are you a U.S. citizen?"

LEGAL: "Are you authorized to work in the U.S.?"

Employers aren't allowed to ask about your national origin, and that includes inquiring about your citizenship status. Touchy immigration issues aside, this question makes unnecessary assumptions based on your looks and racial stereotypes. On the flip side, employers can ask if you're allowed to work in the U.S. By rephrasing the question, they're avoiding directly asking if you're a citizen, green card holder, or on a visa.

ILLEGAL: "How old are you? When did you graduate from college?"

LEGAL: "Are you over the age of 18?"

Whether you're 18 going on 48 or 60 going on 40, employers are not allowed to discriminate against age (which is what the first question implies). However, when asked differently, the question becomes legal; the legal phrasing implies an age range, not a specific number. After all, employers need to know their employees are over 18 years of age to work legally in the U.S.

ILLEGAL: "Are you married? How many children do you have? Who do you live with?

LEGAL: "Can you relocate if necessary? Are you willing to travel as a part of this job? Can you work overtime as necessary?"

Your marital and family status is not being interviewed here — you are. Anything about your living situation, roommates, fiancés, spouses, children, etc., is off limits. While employers might simply be trying to gauge how busy you are in your personal life to see if it clashes with work responsibilities, it's illegal to make a hiring decision based on this factor. As a potential employee, if you can commit to the necessary work hours and agree to the job requirements, your other responsibilities shouldn't matter. Women should especially be wary of being asked for their maiden name — not required for employers if it isn't legally your name. (But you can be asked if you've ever worked under another name.)

Next: "How Much Do You Weigh?" >>

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ILLEGAL: "How much do you weigh?"

LEGAL: "Are you comfortable with lifting heavy objects?"

While employers may want to make sure you're physically able to do the job, asking directly about your weight/height and general health is a major HR no-no. Not to mention potentially embarrassing for you! But rephrasing the question to ask about your ability to perform a specific task is fair game.

ILLEGAL: "Do you have any disabilities? Any recent illnesses or operations?"

LEGAL: "Are you able to perform the essential job functions?"

Discriminating against the disabled, whether wheelchair-bound or clinically depressed, is a classic example of illegal hiring practices. But the employer still has a right to make sure you can do the job you're hired for and rephrasing the question accordingly is within their rights.

ILLEGAL: "Ever been arrested?"

LEGAL: "Ever been convicted of ___?"

A general question about your (criminal) past is off topic, but a more targeted question regarding questionable behavior — as it relates to your job — is okay. For example, if you were applying for a job as a magician, it's appropriate to ask if you've ever been convicted of fraud in your line of work.

It's not so much what the question is asking, but how the question is asked. Federal and state laws prevent employers from asking interviewees about subjects unrelated to the job. However, if you feel you have been asked a question that's off-limits, you should seek legal counsel. Before you take serious action, take into consideration the nature of the job, the context of the situation, the interviewer's intent, and of course, the phrasing of the question. Good luck, and happy interviewing!

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Why You Aren't Getting Hired in Healthcare

Hamsa Ramesha | Allhealthcare — Thu, 17 Jun 2010 15:41:00 -0700

Frustrated by unemployment?

Job hunting is tricky business in the healthcare world. Getting hired is a subtle mix of the right qualifications, enough experience, interview chemistry, and a dash of luck. Assuming you're making all the right moves and avoiding the really obvious job seeker mistakes, there are a few points to consider that could be your ticket out of unemployment.

Get out of your job search rut and back in the game by fixing these mistakes you might be making:

1. Job Description

Read it. Do you meet every qualification listed? If you think you can get away by not having that extra few years of experience or make do without the requested higher degree, think again. Job descriptions are a baseline for hiring managers. With so many job applicants, recruiters are naturally going to pick the best of the best, and that means you've got to meet every single one of the job requirements, at the very least. But that doesn't mean you should give up, either. If you find yourself not meeting a certain job requirement time after time, do something about it! Nothing shows dedication like taking action.

2. Word Play

It's not enough to have a clean resume free of grammar and spelling errors; you've got to go that extra mile. No matter how amazing your resume looks, everything lies in the words. If the hiring manager has to decipher your resume jargon, don't expect a call back. Phrase your resume with the right keywords. Use powerful words that imply action and sell your experiences by highlighting specific achievements and accomplishments in your healthcare career. The right keywords are your key to getting your resume on top of the pile.

3. Job Search Tactics

Browsing through the classifieds? Going through Human Resources? Looking at company websites for job leads? One reason your job search may have hit a dead end is because your methods are outdated. Get with the 21st century and go online! The right social network can connect you directly with the job you want. Use Monster to find jobs in your field, post a resume and find your calling with their new Career Mapping tool, and AllHealthcare to maintain your connections. Spread yourself out and try something new — you never know which method will work!

Next: Not the Right Fit >>

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4. Not the Right Fit

There is no perfect recipe to getting hired. You could do everything right — dress your best, arrive on time, and come fully prepared — and still not get the job. Sometimes, it's just a matter of personality or a clash with the unstated hospital culture. At this point, qualifications don't matter. It's the sad truth — and completely legal. One consolation: It's not you, it's them.

5. Lady Luck

You'd think if you did everything right you'd be guaranteed a job. But job hunting isn't always like an equation where the right steps will guarantee you the right answer. Lady Luck can play her hand and leave you in the dust. The position might go to another, equally qualified, candidate, or the timing will simply be off. Family restrictions may prevent you from taking the job or the company simply can't afford to hire you right now. The best thing you can do in a situation like this is thank your contact for their time and keep that relationship alive. You just may be the person they call for their next opening!

6. High Expectations

It's one thing to stay positive about your job outlook, and another to have false hopes about your prospects. Are you aiming at jobs out of your league? Expecting a certain salary range or health benefits? We'd all love to work at our dream job, but we take the job that's good enough — because it is. Ask yourself what you're willing to give up to get a job. Be honest with yourself. Changing your mindset can broaden your job search results drastically. You may find yourself on a regular payroll faster than you think!

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10 Worst Answers to Healthcare Interview Questions

What is Your Desired Salary?

Next: What is Your Greatest Weakness?

What is Your Greatest Weakness?

Describe a Time You Worked with Someone You Did Not Get Along With

Next: Why Are You Leaving Your Current Job?

Why Are You Leaving Your Current Job?

Why Should We Hire You?

Next: Why Do You Want to Work Here?

Why Do You Want to Work Here?

What Are Your Career Goals?

Next: When Were Your Most Satisfied in Your Job?

When Were Your Most Satisfied in Your Job?

Do You Have Any Questions for Me?

Describe Your Biggest Failure. What Did You Learn?

How Body Language Can Make (or Break) a Job Interview

Next Page: Show your good side →

Next Page: Shake it--don't break it →

Next Page: At the interview desk →

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Next Page: Personal Information That Should Be on Your Resume →

How to Turn a Stranger into a Network Contact

Next: Step 4 >>

6 Tips to Navigate Job Fairs

Next: Dress for Success →

Tip No. 1: Look the part

Next: Don't Forget Important Docs →

Tip No. 2: Be prepared

Next: Don't be a Wallflower →

Tip No. 3: Be aggressively friendly

Next: Study Up →

Tip No. 4: Do your homework

Next: Ask Questions →

Tip No. 5: Get the 411

Next: Don't Forget the Last Step →

Tip No. 6: Finally, follow up!

You Just Got Fired. Now What?

Don't burn bridges

Manage your emotions

Pick your battles

Start over

Job Termination and Your Resume

Next: Focus on Your Accomplishments >>

When to Target a Lower Position

Next: Sell Yourself >>

The Most Competitive Hospitals to Work For

Next: Hospital #1 >>

Next: Hospital #4 >>

Next: The Rankings >>

3 Ways to Handle a Hostile Interviewer

How to Tell if a Layoff is Coming

Subtle signs

Serious signs

Alarm bells

Building your own lifeboat

Embarrassing Moments at Work: How to Recover

Know when to apologize

Know when to ignore the incident

What about office romance?

Prepare for wardrobe malfunctions

Do You Have a Work Spouse?

The Benefits of Work Spouses

Not Always a Blissful Union

Tend to All Your Relationships at Work

9 Memorable Questions to Ask at Your Interview

Getting Through a Group Interview

What's the Difference?

Panel Interview vs. Project Interview

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What to Expect in a Group Interview

Follow Up After

Take it Easy

Last-Minute Healthcare Interview Prep Tips

1. Dress Code

2. Research

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