Career Profile: Health Services Manager - Ron DeClerck
Ron DeClerck, B.S., Medical & Health Services Manager, Medical Records Administrator, Clinical Center, National Institutes of Health (Related career, Medical Records Technologist)
National Institutes of Health: Office of Science Education
I chose this career because…
I chose to become a medical records administrator after exploring my career options through career counseling, which included taking interests and aptitude tests. I have a detail-oriented personality and prefer organization. My interests, counseling, and research, all pointed me to this field. Through the U.S. Department of Labor, I discovered it was one of the fastest growing industries in which to work due to the aging American population. It was also exciting to consider being part of an industry undergoing the technological change from paper to electronics.
MRAs & MRTs – Certification
Generally, a medical record administrator (MRA) manages work processes and supervises medical record technicians (MRT) in a medical record or health information department. An MRA requires a bachelors degree in health information management, whereas an MRT requires an associates degree.
The American Health Information Management Association (AHIMA) is the professional association that supports all health information professionals. AHIMA administers tests on an annual basis to attain professional designations, such as a registered health information administrator (RHIA) or a registered health information technician (RHIT). Once a test is passed, each member is required to show proof of continuing education credit hours on a biannual basis to maintain their specific professional designation(s).
To become an MRA at NIH, an applicant is advised to have both a bachelor’s or associate’s degree, and RHIA or RHIT accreditation. However, an MRT need not have any degree or related work experience. Having a degree or related work experience helps a candidate, but is not required.
• Bachelor of Science Degree, Hotel Information Management, Rochester institute of Technology, Rochester, New York
• Bachelor of Science, Health Information Management, State University of New York (SUNY) Institute of Technology at Utica/Rome, Utica, New York
• Registered Health Information Administrator, American Health Information Management Association, Chicago, Illinois
My workday involves…
My typical workday involves my administrative responsibilities in the Record Management Section of the Medical Record Department, which is open 7:00 a.m. – 6:00 p.m. I typically arrive at 6:10 a.m. and work until 4:30 p.m. – 5:00 p.m.
• Managing and Supervising – As a medical records administrator, I manage the section and supervise the employees. Our section includes the following 13 employees and their responsibilities: one lead medical record technician (MRT) who acts as a floor supervisor and covers for me when I am absent; two MRTs work the front desk; one MRT works on discharged inpatients and inventory of supplies; another works on outpatient first visits (a special process) and audits contractor work; one MRT is responsible for all inactive records and maintenance of the record location database, and various other tasks; six other MRTs work on a variety of tasks on a rotating basis; and we have an IT specialist who works on the maintenance and data entry of protocol consents, new individuals requesting access to medical records or those whose access privileges have expired, and statistical tracking.